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Digital Marketing Specialist

1 month ago

Bengaluru, Karnataka, India Epsilon Full time

Job Title: Senior Client Services Analyst

About the Role:

We are seeking a highly skilled Senior Client Services Analyst to join our team at Epsilon. As a Senior Client Services Analyst, you will be responsible for facilitating affiliate marketing activities in collaboration with our Account teams.

Key Responsibilities:

  • Proactively engage with Account management teams and assist with account strategies
  • Responsible for delivering the needs of Account teams and work closely with our clients in delivering successful results
  • Liaise with Account management teams to carry out various reporting and competitor tracking tasks
  • Perform content and campaign reviews based on specified criteria
  • Monitor account performance closely and work with Account teams, report any unusual spikes and lows in the accounts
  • Review affiliate publisher pages and report discrepancies
  • Sound knowledge of prioritizing the tasks based on the needs of account team
  • Adapt to the changing environment quickly and equip with skills required to meet the role
  • Actively participate in client campaign planning and quarterly business reviews

Qualifications:

  • A graduate in any discipline
  • 5 - 8 years of exposure in digital media/client services role
  • Sound knowledge of digital marketing platforms
  • Basic knowledge of Affiliate Marketing
  • A quick learner and a curiosity quotient
  • Expert in excel functions and formulas
  • Experience handling US/UK clients is a plus
  • Strong written and verbal communication skills
  • Sound knowledge on MS office suite
  • Adapt to the changing environment and deliver under pressure
  • Ability of multitasking and emphasis on attention to detail
  • Ability to apply logical and analytical thinking
  • Be a team player and work in a fast-paced environment
  • Clear and effective communicator within CJ and when interfacing with advertisers
  • A critical thinker and problem solver. Able to influence/develop account strategies that contribute to advertisers' overall objectives

About Epsilon:

Epsilon is a leading provider of digital marketing solutions. We are committed to delivering exceptional results for our clients and are seeking a highly skilled Senior Client Services Analyst to join our team.