Luxury Client Host
2 days ago
Job Title: Customer Relationship Executive
We are seeking a professional to represent our luxury real estate development. The ideal candidate will welcome and host prospective clients, ensuring a seamless, memorable, and high-standard experience.
Key Responsibilities:- Welcome and host prospective clients, making them feel valued and comfortable.
- Host clients during site/property visits, ensuring the experience reflects a luxury standard of service.
- Provide clients with basic project information and direct their queries to the appropriate team.
- Coordinate with teams to prepare for client visits (refreshments, site readiness, meeting arrangements).
- Maintain a reception/hosting area that meets luxury standards.
- Ensure accurate client records and appointments are well managed.
- Handle client requests with professionalism, discretion, and a service-first mindset.
- Assist in organizing customer engagement events, property showcases, and client visits.
- Collect feedback from clients and share insights with relevant teams.
- Bachelor's degree from a recognized institution.
- 1+ year of experience in a customer-facing role.
- Strong communication and interpersonal skills.
- Excellent hosting, presentation, and customer service skills.
- Ability to multitask, stay organized, and work under pressure.
- Fluency in English.
- A warm and approachable personality with a service-driven attitude.
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