Global IT Operations Specialist
3 days ago
We are seeking a highly skilled Global IT Operations Specialist to join our team at Noventiq. As a key member of our global delivery team, you will be responsible for providing technical support to employees and customers.
About the JobThe ideal candidate will have a strong background in IT operations, with experience in managing complex IT systems and infrastructure. You will work closely with our IT professionals to resolve computer-related issues and ensure that all systems are functioning properly.
Your primary responsibilities will include:
- Providing timely and effective technical support to employees and customers
- Working closely with other IT professionals to resolve computer-related issues
- Ensuring that all systems are functioning properly and resolving any issues promptly
- Managing IT operations, including configuring and troubleshooting mail systems, networks, and servers
- Performing office 365 license assignments and checking updating attributes via active directory
- Supporting office 365 and end-user migrations
- Providing roles and licenses to users based on service requests
You will also have the opportunity to work on various projects, including:
- Installing operating systems and servers
- Configuring corporate windows images
- Sharing folders, drives, and printers, as well as troubleshooting issues related to these systems
- Creating active directory-related activities, such as creating, deleting, and managing users
- Handling IT operations, including coordinating with vendors and preparing purchase orders for procurement of IT assets
In addition to your technical skills, you will need to possess excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.
RequirementsTo be successful in this role, you will need to meet the following requirements:
- Bachelor's degree in computer science, information technology, or a related field
- 4+ years of experience in providing technical support to end-users
- Proficient in Microsoft Windows operating systems
- Relevant certifications
- Experience in ITIL-based tools to manage day-to-day operations
- Familiarity with other software applications, such as Microsoft Office Suite and web browsers
We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, as well as opportunities for professional growth and development.
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