Technical Support and Solutions Expert

1 day ago

Bikaner, Rajasthan, India beBeeTechnical Full time ₹ 25,00,000 - ₹ 40,00,000
Technical Support Specialist Job Description

We are seeking a highly skilled Technical Support Specialist to join our global technical support team.

As a Technical Support Specialist, you will provide post-sales support to customers and partners worldwide. You will be responsible for diagnosing and troubleshooting software and hardware problems, as well as aiding with product applications and use cases.

Key Responsibilities:
  • Communicate effectively with customers to understand their problems and clearly explain technical information.
  • Diagnose and troubleshoot technical issues in an efficient manner.
  • Track issues through to resolution within agreed time limits.
  • Escalate unresolved issues to the appropriate next level or internal teams.
Required Skills and Qualifications:
  • Understanding of networks, including CCNA or equivalent knowledge.
  • Knowledge of Linux/Unix operating systems, including deep understanding of supported OS features and roles.
  • Deep knowledge of product software and hardware, including ability to use scripts/tools to aid in troubleshooting.
  • Advanced understanding and experience of networks, firewalls, protocols.
  • Extensive understanding and experience of virtualization & cloud concepts.
Benefits:
  • Opportunity to work with a global technical support team.
  • Chance to develop strong technical skills and expertise.
  • Autonomy to increase technical knowledge by attending self-studies.
Others:
  • Minimum 3+ year experience in a technical role aligned to the same field with customer support experience.
  • Ideal candidate would have served as a developer in prior roles and have a deep understanding of modern, highly scalable architectures.
  • Bachelor's degree in a relevant field, like Computer Science, IT or Software Engineering.

  • Support Solutions Expert

    2 days ago

    Bikaner, Rajasthan, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 18,00,000

    Junior Technical Support EngineerAbout Us:We are a leading provider of IT and business consulting services, offering exceptional value to our clients through expert guidance and innovative solutions.Our team of over 200 experienced specialists is dedicated to helping businesses achieve their goals by delivering transformative application development, managed...

  • Technical Solution Expert

    16 hours ago

    Bikaner, Rajasthan, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 10,00,000

    We are seeking a highly skilled Technical Support Specialist to join our team on a full-time basis. The role will involve providing top-notch technical support and troubleshooting assistance to clients, ensuring unparalleled customer satisfaction.Responsibilities:Deliver exceptional technical support services to clientsIdentify and troubleshoot technical...

  • Expert AS/400 Technical Support Specialist

    4 days ago

    Bikaner, Rajasthan, India beBeeSupport Full time ₹ 17,02,500 - ₹ 2,03,02,500

    Job OverviewAs a Senior Support Analyst for IBM AS/400, you will be responsible for providing expert-level technical support to clients utilizing this platform.

  • Dedicated Technical Support Expert Wanted

    2 days ago

    Bikaner, Rajasthan, India beBeeSpecialist Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Technical Support Specialist RoleThe role of Technical Support Specialist involves providing expert technical assistance to partners and end-users.Key Responsibilities:Offer technical support via email, phone calls, or on-site visits.Provide robotic application support and consultations to partners and the sales team.Develop training materials, conduct...

  • D365 Technical Support Specialist

    1 week ago

    Bikaner, Rajasthan, India beBeeTechnical Full time ₹ 9,87,654 - ₹ 12,34,567

    Seeking a seasoned technical expert to provide post-implementation support for Microsoft Dynamics 365 Finance & Operations.About the RoleThe ideal candidate will have in-depth knowledge of D365 F&O and its various features. They will be responsible for ensuring smooth operation of the platform, identifying and resolving technical issues, and providing...

  • Technical Support Specialist

    1 week ago

    Bikaner, Rajasthan, India beBeeSupport Full time ₹ 6,00,000 - ₹ 10,00,000

    Technical Support ExpertWe are seeking an exceptional Technical Support Expert to join our team.About the Role:This is a unique opportunity to showcase your technical expertise and passion for delivering outstanding customer support.As a key member of our team, you will be responsible for providing top-notch technical assistance to customers via various...

  • Technical Solutions Strategist

    2 weeks ago

    Bikaner, Rajasthan, India beBeeImplementation Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Salesforce Technical Implementation LeadThe Salesforce Technical Implementation Lead plays a pivotal role in the end-to-end technical delivery of Salesforce solutions, ensuring seamless design, development, integration, deployment, and support. This position requires an expert blend of technical prowess and project leadership to drive effective...

  • Technical Support Specialist

    4 days ago

    Bikaner, Rajasthan, India beBeeSupport Full time ₹ 1,00,00,000 - ₹ 1,25,00,000

    Job OverviewWe're seeking an experienced Support Engineer to join our team. As a key member of our technical support unit, you will provide expert-level technical assistance to customers and internal teams, utilizing your knowledge of database structures and SQL queries to resolve complex issues.Key Responsibilities:Diagnose and troubleshoot escalated...

  • Senior Technical Support Specialist

    2 days ago

    Bikaner, Rajasthan, India beBeeCybersecurity Full time ₹ 20,00,000 - ₹ 25,00,000

    Technical Support RoleOur team is seeking an experienced technical support specialist to join our organization. In this role, you will be responsible for providing high-level technical support to customers and partners, troubleshooting complex issues, and collaborating with internal teams to resolve customer concerns.Key Responsibilities:Provide technical...

  • Storage Solutions Expert

    2 weeks ago

    Bikaner, Rajasthan, India beBeeExpert Full time ₹ 90,00,000 - ₹ 1,20,00,000

    We are looking for a seasoned expert in storage solutions to join our team.About the RoleThe ideal candidate will have extensive hands-on experience with multiple storage technologies and vendors, as well as a deep understanding of complex enterprise environments.Key ResponsibilitiesThis individual will provide expert guidance on deploying Private Cloud...