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Operational Analyst

2 weeks ago

Delhi Gurgaon Gurugram, India beBeeRealTimeAnalyst Full time US$ 9,00,000 - US$ 12,00,000
Job Overview

As a Real Time Analyst, you will play a vital role in ensuring the success of our operations.

  • You will be responsible for monitoring and analyzing real-time data to identify trends and areas for improvement.
  • You will work closely with our leadership team to develop and implement strategies to drive business growth.
Key Responsibilities
  • Monitor and analyze real-time floor activities, including adherence to process-defined AUX/ACW/BREAKS & SHIFTS.
  • Ensure availability of analysts on phones/chats as per the business model requirement.
  • Manage client interactions and provide timely information and consultation to the team.
Required Skills and Qualifications
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Benefits
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • The chance to work with a dynamic and growing company.