Expert Workday Support Specialist

2 weeks ago

India beBeeWorkday Full time ₹ 19,00,518 - ₹ 24,69,029
Job Summary

This position offers a unique opportunity to work with Workday, providing expert functional and technical support.

The ideal candidate will be responsible for collaborating with stakeholders to plan, design, develop, test, and deploy new global HR technology solutions.

  • Serving as a subject matter expert in Workday system functionality for functional areas such as HCM, Absence, Payroll, Time Tracking, and Scheduling.
  • Gathering, defining, and implementing system requirements, including preparing and executing functional and technical specifications, test plans, system testing, and development of processes and procedures.
  • Performing advanced system configurations, including organization management, eligibility rules, business processes, approval routing rules, condition rules, notifications, calculated fields, templates, and plan setup.
  • Managing all configuration across Payroll, Absence, Time Tracking & Scheduling, and completing supporting change management documentation.
  • Identifying, verifying, designing, and implementing system enhancements and business process improvements for key HR processes.

Maintenance of the systems includes performing day-to-day operations, troubleshooting root cause analysis, and resolving issues.

In addition, the role involves representing the HR Systems team with cross-functional, HRIS-related projects, including implementation, system enhancements, creating functional specifications, managing change control, and all testing.

The selected candidate will lead and develop internal processes to maintain business process models, testing scenario templates, and all systems-related training materials.

  • Key Responsibilities:
  • Strong project management and process management skills.
  • Advanced knowledge and understanding of HR processes, procedures, and policies to translate business requirements into the system.
  • Experience diagnosing, isolating, and resolving issues and recommending and implementing strategies to resolve problems.
  • Requirements:
  • A minimum of 5 years' experience supporting Workday configuration in areas such as HCM, Absence, Payroll, Time Tracking, Scheduling, Reporting, including Business Process configuration and security.
  • Experience supporting US and Canada payroll and time tracking setup.
  • Familiarity with time tracking requirements for states of California in USA a plus.
  • Previous system implementation experience; Workday a plus.
  • Workday Administration experience required.
  • Background in supporting HR functional processes (Payroll, Time Tracking, Scheduling, Absence, HCM, Onboarding).
  • Previous exposure to project-related activities through active participation in system-related projects.
  • Experience configuring reports and analytics for functional areas supported.

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