
Chief Program Director
13 hours ago
This critical role will oversee the smooth operation of our roadmap and programs by establishing governance frameworks, developing dashboards to track progress and performance, and managing administrative tasks.
The ideal candidate should possess:
- A minimum of 8-10 years of experience, with at least 5 years in a position managing cross-functional teams.
- Systems and process orientation, problem-solving skills, and stakeholder relationship management.
- Strong proficiency in creating and managing dashboards using relevant tools.
- Excellent organizational skills, attention to detail, and written and verbal communication skills.
- Ability to work independently and as part of a team.
- Proficiency in Office productivity tools and project management software.
Key Result Areas/Accountabilities include:
Program GovernanceDevelop, implement, and maintain program governance frameworks, policies, and procedures to ensure consistency and compliance across all identified programs & initiatives.
Establish and manage reporting structures, including regular status updates, risk assessments, and issue tracking.
Facilitate program governance meetings, ensuring clear agendas, documented minutes, and effective follow-up on action items.
Manage and maintain program documentation repositories, ensuring information is accurate, accessible, and up-to-date.
Dashboards and ReportingDesign, develop, and maintain LoB dashboards and reports to visualize key performance indicators (KPIs), progress against goals, and potential risks.
Collaborate with LoB and cross-functional leads / stakeholders to identify reporting needs and translate them into effective dashboard solutions.
Provide regular and ad-hoc reports to program leadership and stakeholders on LoB performance and initiatives, status, risks, and issues.
Administrative TasksManage program-related administrative tasks, including scheduling meetings, managing calendars, and coordinating logistics.
Support the onboarding and offboarding processes for program team members.
Process invoices, track budgets, and assist with financial reporting as needed.
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