Technical Training Consultant

4 weeks ago

Pune, Maharashtra, India SAS Full time

About the Role

The Education, Training and Development team at SAS is seeking a Technical Training Consultant to design, develop, and deliver standard and custom advanced technical training courses. The primary technology focus areas will be SAS Visual Analytics and associated web development, including the Data-Driven Content object, report package, and the SAS Viya SDK.

Responsibilities

  • Developing enablement artifacts, including documents, presentations, blog posts, videos, user exercises, and training courses, in support of the SAS Visualization digital, classroom-ready, and live web audiences.
  • Conducting training or custom mentoring sessions in support of developed artifacts to a variety of experienced users.
  • Maintaining existing training assets and identifying potentially new training asset topics related to the focus areas and their application to real-world business scenarios.
  • Understanding, utilizing, and communicating internally and externally best practice methodologies and industry standards within the Visualization area.
  • Working with fellow consultants, architects, and other technical staff for cross-training and knowledge transfer.
  • Building trusted relationships with internal and external customers to provide practical guidance in the functional and technical aspects of proposed software and set proper expectations to ensure customer satisfaction.
  • Participating in product and solution training to acquire and maintain a detailed level of product knowledge of core SAS offerings and components.
  • Actively building and managing relationships remotely and on location with key development and delivery stakeholders in R&D, Product Management, Practice, Pre-Sales, and supporting services to ensure relevant, modern, usable, and useful assets in the curriculum area of responsibility assigned.
  • Providing functional and performance-related troubleshooting assistance for active delivery projects.
  • Staying informed of trends in the related and competitive marketplace.

Requirements

  • 5 years of experience in the design, development, and implementation of customer-focused visualization and business intelligence initiatives.
  • Bachelor's degree in Computer Science, Engineering, Business, or other technical, analytical, or related field.
  • Minimum of 5 years progressive experience in the technology industry, including extensive experience with consulting services or software pre-sales experience.
  • Ability to develop and maintain relationships with various partners within SAS and external to SAS.
  • Ability to travel, both domestic and international, as business needs dictate.
  • An equivalent combination of related education, training, and experience may be considered in place of the above qualifications.

Preferred Qualifications

  • Demonstrated Visualization/Business Intelligence industry knowledge/thought leadership and the ability to paint a vision of how SAS Visualization and customized web application integration products fit within prospective client environments through familiarity with industry best practices/trends.
  • Comprehensive understanding of SAS Visualization products.
  • Successfully collaborated with internal divisions as well as external customers to drive value for SAS and the customer.

Resources for Career Development

  • Learn more about Internal Career Mobility on the SAS website.
  • Check out the SAS Career Development Program and join the SAS Career Development community on Yammer.
  • Learn about career programs, including Career Mentoring and the SAS Career Development Framework.
  • Explore hundreds of resources in the SAS Career Development Library, organized by topic.

Diverse and Inclusive

SAS is committed to diversity and inclusion. We believe our people make the difference, and our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.

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