Retail Customer Service Representative

7 days ago

Noida Karimnagar, India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 5,00,000

A career in customer service can be a rewarding and challenging experience.

As a key representative of the organization, you will be responsible for handling customer inquiries and complaints in a prompt and friendly manner. This may involve responding to phone calls, emails, and chat requests, troubleshooting problems, and processing orders or returns.

  • This role requires good communication, interpersonal, and problem-solving skills to build strong relationships with customers and provide solutions to their issues.
  • You will act as the first point of contact for customers, playing a critical role in building and maintaining customer loyalty.
Key Responsibilities:
  • Answering phone calls and responding to emails and chat requests
  • Troubleshooting problems and resolving customer complaints
  • Processing orders or returns
Requirements:
  • Good communication, interpersonal, and problem-solving skills
  • Able to work in a fast-paced environment and handle multiple tasks simultaneously
  • Knowledge of customer service principles and practices
Benefits:
  • Opportunity to develop strong customer service skills
  • Chance to work in a dynamic and supportive team environment
  • Competitive compensation and benefits package

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