Technical Support Specialist

2 days ago

Bengaluru, Karnataka, India beBeeFreightSupport Full time ₹ 8,00,000 - ₹ 12,00,000

Job Overview

We are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance and resolving complex issues related to freight pay systems and ERP platforms.

  • Key Responsibilities: Provide technical support and resolve issues related to freight pay systems and ERP platforms. Troubleshoot, debug, and optimize freight pay processes, ensuring smooth operations.
  • Troubleshoot and maintain Atomic Scheduling Tool for job execution and monitoring.
  • Collaborate with internal teams, vendors, and stakeholders to resolve system issues effectively.
  • Diagnose, document, and escalate unresolved issues to higher-level technical teams where necessary.

Qualifications & Skills

  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • 2- 4 years of experience in technical support or system administration (preferably in logistics or freight pay).

Required Skills

  • Hands-on experience with Java SE debugging and front-end/HTML development.
  • Experience troubleshooting and supporting freight pay systems and ERP platforms.
  • Strong knowledge of Atomic Scheduling Tool troubleshooting.
  • Familiarity with freight payment workflows and ERP integration.
  • Strong analytical and problem-solving skills.

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