Senior Operations Manager

1 day ago

Malappuram, Kerala, India beBeeAdministrative Full time ₹ 15,00,000 - ₹ 20,00,000
Job Overview

This Senior Manager position oversees daily office operations, ensuring seamless functioning of services and tasks.

  • Manage day-to-day activities, maintaining a smooth workflow and efficient use of resources.
  • Support senior leadership with scheduling, meetings, and document preparation, fostering a productive environment.
  • Serve as the primary point of contact for all office inquiries, requests, and issues, providing exceptional customer service.
  • Maintain accurate inventory records of office supplies and ensure equipment is in good working order, minimizing downtime.
  • Coordinate office events, meetings, and conferences, showcasing the company's expertise and professionalism.
Team Leadership and Supervision

This role involves guiding administrative staff to achieve accuracy and efficiency in their tasks.

  • Supervise and mentor team members, helping them grow professionally and personally.
  • Provide comprehensive training and guidance to new employees, ensuring a smooth onboarding process.
  • Develop and implement effective workflows, processes, and procedures to optimize team performance and productivity.
  • Conduct regular performance reviews, offering constructive feedback and assisting in career growth plans for staff.
Facilities Management

This Senior Manager will oversee maintenance and upkeep of office facilities, creating a clean and safe work environment.

  • Coordinate with external vendors for maintenance and office supplies, ensuring timely delivery and quality service.
  • Plan and execute office moves, seating arrangements, and space planning as needed, optimizing workspace utilization.
Documentation and Reporting

This role requires maintaining accurate records of office activities and expenditures, while also preparing reports, presentations, and other materials for senior leadership and stakeholders.

  • Ensure compliance with company policies and regulations, maintaining the highest standards of integrity and accountability.
Process Improvement

This Senior Manager will identify areas for improvement in administrative operations and implement solutions, driving continuous improvement and excellence.

  • Collaborate with senior management to streamline procedures and improve team workflows, enhancing overall productivity and efficiency.
Confidentiality and Compliance

This role demands handling sensitive information with discretion and confidentiality, upholding the company's values and reputation.

  • Ensure adherence to company policies and legal requirements, protecting the organization's interests and assets.
Special Projects

This Senior Manager may lead or participate in special projects as required by management, leveraging their expertise and skills to drive success.

  • Assist in developing and implementing new administrative systems or technologies, staying ahead of the curve and driving innovation.
Qualifications
  • Bachelor's degree in Business Administration or related field (preferred).
  • Minimum 8+ years in an administrative role, with at least 4-5 years in a supervisory capacity.
  • Proven experience managing office operations and facilities.
  • Strong background in supporting senior management and cross-functional teams.
  • Excellent organizational and time-management skills.
  • Strong verbal and written communication skills.
  • Proficient in Microsoft Office Suite and office management software.

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