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16 hours ago
We are seeking a highly skilled and experienced travel professional to join our team. The ideal candidate will have a strong background in international travel, excellent communication skills, and the ability to provide exceptional customer service.
The successful candidate will be responsible for managing domestic and international bookings, providing product information on visas, forex, health regulations, and insurance options, as well as handling refund and cancellation requests for domestic and international air tickets.
- Manage and coordinate domestic and international travel arrangements, including flights, rail reservations, and hotel bookings.
- Provide expert advice on visa requirements, foreign exchange rates, health regulations, and travel insurance options.
- Handle customer inquiries and resolve issues related to refunds, cancellations, and travel documentation.
To succeed in this role, you will need:
Key Qualifications:- 3-5 years of experience in a travel management company or similar field.
- Excellent communication and interpersonal skills.
- Strong knowledge of computer reservation systems and travel industry trends.
- Ability to work effectively in a fast-paced environment and prioritize tasks.
- Effective communication and active listening skills.
- Strong knowledge of computer reservation systems, GDS systems, and e-traveling.
- Ability to interact, communicate, and negotiate effectively.
- Graduate with a Diploma in Travel & Tourism (Preferred).
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