Global Digital Commerce Specialist

1 day ago

Bhopal, Madhya Pradesh, India beBeeEcommerce Full time ₹ 11,96,844 - ₹ 16,26,478
International E-commerce Operations Manager Job Description

As a proactive and experienced international e-commerce operations manager, you will lead and scale our global D2C and B2B e-commerce operations in the agrochemical sector.

E-commerce Operations (D2C & B2B):

  • Manage and grow international D2C and B2B e-commerce channels, including company websites, digital marketplaces, and specialized agrochemical portals.
  • Collaborate with sales, product, and marketing teams to drive digital initiatives and new market penetration strategies.
  • Oversee pricing, promotions, product listings, and content localization for international audiences.

Logistics & Supply Chain Management:

  • Lead the end-to-end global logistics and fulfillment strategy including warehousing, inventory control, shipping, and returns.
  • Handle international compliance, customs regulations, hazardous material handling (where applicable), and documentation specific to agrochemical exports/imports.
  • Work closely with 3PL providers, freight partners, and distributors to ensure efficient and timely delivery across regions.

Supply Chain Optimization:

  • Forecast demand and align production planning with market needs across regions.
  • Ensure smooth coordination between production, packaging, warehousing, and shipping units.
  • Optimize inventory levels and reduce logistics costs without compromising service quality.

Process & Performance Management:

  • Implement digital tools for order management, inventory tracking, and customer experience enhancement.
  • Track key KPIs such as order fulfillment rate, delivery times, cost per shipment, and customer satisfaction.
  • Continuously identify bottlenecks and areas for automation or improvement in operations.

Required Skills and Qualifications:

  • Bachelor's degree in Supply Chain Management, International Business, Agriculture, or a related field (MBA preferred).
  • 3+ years of experience in international e-commerce and logistics, preferably within agrochemicals, chemicals, FMCG, or regulated products.
  • Hands-on experience with D2C and B2B fulfillment strategies in global markets.
  • Familiarity with regulatory and compliance aspects of agrochemical logistics and exports.
  • Strong technical understanding of ERP systems, e-commerce platforms, and data analytics.
  • Excellent negotiation, vendor management, and cross-cultural communication skills.

Preferred Skills:

  • Knowledge of hazardous goods shipping and international agricultural product regulations.
  • Exposure to digital sales channels in rural or agrarian markets.
  • Fluency in additional languages is a plus.

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