
Driving Digital Innovation
4 days ago
Digital Transformation Specialist
Digital Transformation has become a pivotal aspect of any organization's strategy. As a Digital Transformation Specialist, you will play a vital role in driving this initiative forward. Your primary responsibility will be to explore and test new technologies, such as Artificial Intelligence (AI), Robotic Process Automation (RPA), and Business Process Automation (BPA), to recommend practical applications for different departments within the organization.
Key Responsibilities:
- Support the implementation and roll-out of new systems, including pilot testing, feedback, and user support.
- Create digital training materials, including short videos, tutorials, and guides, to support our Digital Training Academy.
- Document solutions and share knowledge to help staff adopt new tools with confidence.
- Assist IT with troubleshooting and support when required, providing a bridge between IT, users, and the transformation team.
- Track and monitor licenses and costs for digital tools, flagging opportunities for efficiency.
- Collaborate with HR and the training team to identify critical digital skills and develop appropriate training resources.
- Provide input into new technology-focused projects as part of the organization's transformation journey.
Qualifications and Skills:
A diploma/degree in Information Technology, AI, Computer Science, Digital Media, or related field is preferred. Graduates with strong potential will be considered.
- Knowledge of automation platforms, such as UiPath, Microsoft Power Automate, Zapier, or similar.
- Experience using AI tools and agents, such as ChatGPT, copilots, Auto Gpt, or equivalent.
- Digital content creation skills: ability to create training videos, tutorials, and engaging digital learning material using tools like Canva, Camtasia, Adobe, or AI-driven content platforms.
- Basic technical and process troubleshooting skills.
- Strong problem-solving ability, with resilience and a sense of urgency to find practical effective solutions.
- Curiosity and a willingness to experiment with new technologies, able to conduct basic analyses as regards what will add value within the organization.
- Quick learner.
- Good communication (verbal and written) skills in English, able to explain technical ideas simply and clearly, as well as train users with excellent listening skills to discern user and business needs.
- Sound administrative skills, able to track exploration, learning, roll-outs, and licenses with a good memory of what has been explored, communicated, and decided on.
- Self-driven, ambitious, and able to work independently.
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