
Product Specialist
3 days ago
Job Title: Product Specialist
We are seeking a skilled Product Specialist to lead our team in product demonstration, customer requirement analysis, and project execution.
- Demonstrate products to customers
- On-site build installations and configurations
- Ensure thorough understanding of customer requirements
- Assist delivery lead in project kickoff and planning
- Execution of UAT/SAT, Installation Qualification protocol, and Operational Qualification
- Train end-users on Caliber Products
- Installation of production builds and database maintenance plan creation
- Onsite support and customer call handling
- Reproduce reported issues or test cases at offshore
- Patch updating and maintenance
- Installation of training, UAT, and production builds
- Support customer on PQ execution
- Interface configurations
- Execute test scripts
- Assist in internal validation of product
- Execute validation scripts
- Document issues and deviations of on-site validation
- Review validation outputs with customer
- Prepare validation summary report
Requirements:
- 2-7 years of experience in pharma/projects and preferably with instrumentation background
- Patience to listen and understand customer queries
- Good analytical and problem-solving skills
- Willing to learn and quickly mingle with the team members
- Flexible to travel for implementation
- QAMS/DMS/LIMS Domain Knowledge is an added advantage
- Strong communication and oral skills are required
- Ability to lead the project and team
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