Developer Advocate

This is a high-level technical role that requires expertise in multiple areas, including software development, systems engineering, and project management. The Full Stack Developer Platform Lead will be responsible for delivering success for multiple desktop developer platforms, ensuring best practice platform utilization and governance, and fostering developer engagement and collaboration through hands-on platform advocacy and expertise.

The ideal candidate will have a strong understanding of developer needs and preferences, as well as experience with both MacOS and Windows operating systems. Additionally, they should have a solid background in programming languages such as Python, Java, and front-end technologies like React and Angular.

• Platform Governance:
  • Engineer vendor products to our environment by installing, upgrading, patching, and maintaining desktop developer platforms in a technical and highly interoperable production environment.
  • Define best practices and standards for each assigned platform, staying up to date with the latest industry trends and platform best practices for developers.
  • Define, implement, and manage usage policies related to tool workspaces, repositories, images, extensions, and content, automating policy governance wherever possible.
• Community Engagement:
  • Nurture relationships with developers and the wider technical community.
  • Advocate for the needs and interests of developers on each platform within the organization to enable maximum productivity and efficiency.
  • Provide internal L3 support for Developer Platforms when needed.
• Technical Content Creation:
  • Produce valuable platform-specific content that resonates with developers, such as quick start guides, tutorials, blog posts, usage documentation, new feature demos, real-world technical code/config examples, and other educational resources.
  • Communicate effectively with the community through various channels.
• Platform Liaison:
  • Act as platform liaison with external vendor and internal Security, Legal, and Compliance teams to ensure platform adherence to all vendor and company policies.
  • Interface with vendors for security vulnerability remediation when necessary.
• Metrics & Reporting:
  • Analyze data to identify trends, measure initiative effectiveness, and inform future strategies.
  • Prepare regular reports on developer tool health and developer satisfaction.

A minimum of 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

A minimum of 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

• Hands-on experience as a Full-Stack Developer / Technologist familiar with a wide range of developer tools.
• Experience with both MacOS and Windows.
• Experience with Python, Java, Front-End Languages like React and Angular, Back-End.
• Experience with No-SQL and SQL Databases.
• Experience with Rest APIs.
• Demonstrated ability to upskill on new technologies/ frameworks/ tools.
• Possession of excellent communication, interpersonal, and presentation skills.
• Bachelor's degree or above in computer science, or a related field.
• Ability to manage multiple projects and events simultaneously while maintaining attention to detail and meeting deadlines.
• Proactive and resourceful, with the ability to identify developer needs and find creative solutions.
• Experience writing/organizing/publishing technical documentation, blogs, and newsletters that are geared towards developer engagement.
• Experience in a direct, hands-on community or end-user focused role such as developer advocacy and technical community management is a plus.