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Patient Service Coordinator
3 weeks ago
We are seeking a highly skilled and organized professional to fill the role of Remote Patient Service Specialist.
This position plays a vital part in ensuring seamless communication and efficient patient flow by providing essential administrative and patient support for our U.S.-based physical and rehabilitation medicine clinic.
Main Responsibilities include:
- Financial & Administrative Support: Collaborate with the billing team on insurance verification, billing, and session authorizations. Educate patients on their insurance benefits and handle co-pay collection.
- Scheduling & Coordination: Manage patient appointments, assist with transportation arrangements, and coordinate with home care schedulers.
- Patient Management: Assist clinic therapists, monitor patient evaluations, and track patient discharge lists. Proactively address patient no-shows and cancellations to ensure continuity of care.