Strategic Operations Transformation Lead

3 days ago


Pune, Maharashtra, India Poonawalla Fincorp Full time
Job Description:
We are seeking a highly skilled Strategic Operations Transformation Lead to join our team at Poonawalla Fincorp. As a key member of our organization, you will be responsible for driving operational excellence and process improvements across various departments.

Key Responsibilities:
1. Process Optimization:
   Implement digital and non-digital interventions to enhance operational efficiencies
   Collaborate with inter and intra-unit teams to achieve process optimization and efficiency improvements
   Provide cost benefits through automation

2. Product Go-Live Project Management:
   Lead the development and operationalization of new products
   Manage multiple LOS and LMS systems, including Salesforce, Finnone, Lentra, and Pennant
   Ensure timely go-live of new products

3. Payments and Repayments:
   Build a 24X7 disbursement network for loans
   Create a repayment hub for the organization
   Develop a digital payment stack using UPI payments, payment gateways, and dynamic QRs

4. Operations Analytics:
   Extract and modify data from various sources
   Build visualizations and publish dashboards
   Identify key performance indicators (KPIs) for tracking operational performance

5. Creating Futuristic Operations:
   Identify innovative solutions to increase operation efficiencies
   Implement innovative solutions
   Foster a culture of learning and innovation

Requirements:
Must have attributes:
   Part of Operations COE group or Process reengineering teams or Product Managers
   Experience in Consumer Durable Loans, Gold Loans, and Insurance Ops
   Handling multiple cross-functional projects

Required attributes:
   Master's or Bachelor's degree in finance, business, analytics, or related field
   Strong NBFC experience/Banking experience
   Knowledge of regulatory and compliance framework for Banking/NBFCs
   Proficiency in data analytics tools, data visualization, and database management
   Strong strategic thinking, decision-making, and analytical abilities
   Exceptional leadership and team management skills
   Excellent communication and interpersonal skills

Estimated Salary: ₹1,200,000 - ₹1,800,000 per annum

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