Strategic Operations Transformation Lead
3 days ago
We are seeking a highly skilled Strategic Operations Transformation Lead to join our team at Poonawalla Fincorp. As a key member of our organization, you will be responsible for driving operational excellence and process improvements across various departments.
Key Responsibilities:
1. Process Optimization:
Implement digital and non-digital interventions to enhance operational efficiencies
Collaborate with inter and intra-unit teams to achieve process optimization and efficiency improvements
Provide cost benefits through automation
2. Product Go-Live Project Management:
Lead the development and operationalization of new products
Manage multiple LOS and LMS systems, including Salesforce, Finnone, Lentra, and Pennant
Ensure timely go-live of new products
3. Payments and Repayments:
Build a 24X7 disbursement network for loans
Create a repayment hub for the organization
Develop a digital payment stack using UPI payments, payment gateways, and dynamic QRs
4. Operations Analytics:
Extract and modify data from various sources
Build visualizations and publish dashboards
Identify key performance indicators (KPIs) for tracking operational performance
5. Creating Futuristic Operations:
Identify innovative solutions to increase operation efficiencies
Implement innovative solutions
Foster a culture of learning and innovation
Requirements:
Must have attributes:
Part of Operations COE group or Process reengineering teams or Product Managers
Experience in Consumer Durable Loans, Gold Loans, and Insurance Ops
Handling multiple cross-functional projects
Required attributes:
Master's or Bachelor's degree in finance, business, analytics, or related field
Strong NBFC experience/Banking experience
Knowledge of regulatory and compliance framework for Banking/NBFCs
Proficiency in data analytics tools, data visualization, and database management
Strong strategic thinking, decision-making, and analytical abilities
Exceptional leadership and team management skills
Excellent communication and interpersonal skills
Estimated Salary: ₹1,200,000 - ₹1,800,000 per annum
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