Senior Security Orchestration Specialist

7 days ago

Aurangabad Nashik Pune, India beBeeSecurityOrchestration Full time US$ 90,000 - US$ 1,20,000
Job Title: Senior Security Orchestration Specialist

We are seeking an experienced and skilled Security Orchestration Specialist to join our team. In this critical role, you will serve as a Subject Matter Expert (SME) on SOAR for implementation, playbook creation, and platform management. Your responsibilities will include managing and resolving L3 level incidents, addressing customer concerns, and overseeing SOC operations for our clients.

Your duties will include:

  • Serving as the SME on SOAR for implementation, playbook creation, and platform management.
  • Addressing technical questions from clients and driving the implementation and operations of BAUs (Business As Usual) for SOAR.
  • Taking end-to-end responsibility to manage/resolve L3 level incidents, customer concerns, and SOC operations for customers.
  • Taking full accountability for incidents related to SOAR and pertaining to SOC operations.
  • Working on documentation of Standard Operating Procedures (SOPs) and Root Cause Analyses (RCAs).
  • Acting as a coach and mentor to junior Operations/Implementation Engineers and Technicians.
  • Coordinating with Specialists/Sr. Specialists to resolve complex problems.
  • Taking ownership of at least two technologies according to domain or specialization.
  • Supporting Specialists/Sr. Specialists in the effective execution of projects.
  • Performing skills gap analysis and upskilling team members wherever needed.
  • Maintaining strong relationships with all project stakeholders.
  • Being the immediate contact person for the client.
  • Creating and maintaining SOP documents.
  • Delivering technical tasks of complex nature as per assigned timelines.
  • Maintaining activity logs, SLA details, and other critical information necessary for the smoother execution of projects.
  • Resolving all technical issues/queries which are assigned/escalated.
  • Partnering with other cross-functional teams and client teams to provide effective resolution.

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