
Project Lead
3 days ago
Overview
We are seeking an experienced Senior Technical Project Manager to lead our Product Implementation team. As a key member of our organization, you will be responsible for planning, organizing, and overseeing the successful execution of projects from start to finish.
Responsibilities
- Prepare project plans, maintain base versions, and obtain client approval as needed.
- Set up communication channels with clients and internal management/project teams for all Symphony Implementation projects.
- Triage requirements with the team and arrive at solutions or seek assistance from management to meet project committed timelines.
- Lead implementations entirely and close out on clients post-go-live, providing hand-holding support to the support team.
- Generate Change Requests wherever applicable and genuinely try for additional revenues where it could benefit the client.
- Deliver client requirements and expectations within agreed project timelines, ensuring all objectives captured in Statements of Work (SOW) are achieved with exceptional quality.
- Ensure all supporting teams, such as PE, Support, Annuities, Rules, and Paralegal teams, are utilized as needed for any implementation according to agreement.
- Engage in/contribute to a minimum of 3 process improvement initiatives that enable project delivery and seamless client support.
- Limit functional bugs to a set percentage for every implementation into Production.
- Communicate with clients and management upfront about any mismatches in terms of client requirements that may impact project schedules.
- Maintain and provide relevant data for project status and progress whenever management requests it.
- Train self and team members on Implementation processes and client data validation.
- Hands-on experience in Project Management using tools and activities such as project estimation, planning, costing, team timesheet maintenance, preparing proposals, RFP, etc.
- Good understanding of design & solution process is an added advantage.
- Hands-on experience in handling fixed-price projects & restricting scope creep and resource wastage.
- Excellent verbal and written communication skills are essential for this role.
Required Skills and Qualifications
- Project Management skills using various tools and software.
- Experience in managing resources, timelines, and budgets.
- Ability to communicate effectively with clients and internal teams.
- Strong problem-solving and analytical skills.
- Ability to work under pressure and meet deadlines.
- Excellent written and verbal communication skills.
Benefits
- Opportunity to work on high-profile projects.
- Chance to develop leadership skills and manage teams.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
Others
- Collaborative and dynamic work environment.
- Professional training and development opportunities.
- Recognition and reward for outstanding performance.
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