
Telecom Industry AI Transformation Specialist
5 days ago
Role: Client Solutions Partner (AI Solutioning for Telecom Industry)
Experience Level: 8 to 12 years
Location: Hybrid Work Environment
Job DescriptionWe are seeking a visionary professional with expertise in AI solutioning for the telecom industry.
In this role, you will serve as a trusted advisor to telecom clients, helping them navigate the transformative potential of AI technologies to solve complex challenges and drive business innovation.
You will work closely with cross-functional teams to design, sell, and implement tailored AI-driven solutions that optimize telecom operations, enhance customer experiences, and unlock new growth opportunities.
Key Responsibilities- Establish and manage strong relationships with key decision-makers in telecom organizations.
- Act as the primary point of contact for all AI-related initiatives, ensuring the delivery of high-value solutions.
- Collaborate with clients to understand their business challenges and telecom needs, and design AI-driven solutions that address these pain points.
- Provide strategic guidance on how emerging technologies can transform their operations and customer offerings.
- Identify new business opportunities and upsell AI solutions within existing client accounts.
- Lead consultative sales engagements, guiding clients through the AI journey—from initial discovery to solution design and deployment.
- Oversee the full lifecycle of AI solutions, from pre-sales through to post-sales support.
- Work with internal teams to ensure the successful implementation of solutions that align with client objectives and exceed expectations.
- Stay up-to-date with the latest AI trends and advancements.
- Bring deep knowledge of how AI technologies can be applied in the telecom industry, from predictive maintenance and network optimization to customer personalization and automation.
- Work closely with sales, engineering, product, and support teams to tailor AI solutions that meet client needs.
- Advocate for client needs within the organization, ensuring their feedback and concerns are addressed.
- Provide ongoing education and support to help clients maximize the value of AI solutions.
- Measure the success and impact of AI solutions for clients.
- Provide regular reports and analytics to demonstrate ROI and identify areas for improvement.Requirements
- Bachelor's degree in Business, Telecommunications, Computer Science, Engineering, or a related field (or equivalent work experience).
- Proven experience in a client-facing role within the telecom industry, with a strong understanding of telecom operations and technologies.
- Deep expertise in AI technologies, with a focus on their application in the telecom sector.
- Experience in selling AI-driven solutions, preferably in the telecom or technology industries, with a proven track record of sales success.
- Strong business acumen with the ability to translate client needs into actionable AI solutions.
- Excellent communication, presentation, and interpersonal skills, with the ability to explain complex AI concepts in simple terms to both technical and non-technical stakeholders.
- Strong project management skills with the ability to manage complex, multi-faceted engagements.
- A collaborative mindset, able to work effectively with internal and external teams to deliver exceptional client experiences.
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