Senior Fraud Investigator

2 days ago


Udaipur, Rajasthan, India beBeeFraud Full time ₹ 40,00,000 - ₹ 1,00,00,000

Job Opportunity: Senior Process Executive

We are seeking a seasoned professional to join our team as a Senior Process Executive.

Key Responsibilities:

  • Investigate and analyze complex cases to ensure timely resolution according to defined service level agreements.
  • Analyze transaction details, customer claims, and supporting documentation to identify irregularities and potential fraudulent activities.
  • Collaborate with cross-functional teams to ensure seamless case resolution.
  • Identify patterns and trends in cases to recommend process improvements and mitigation strategies.
  • Document case outcomes and escalate complex or high-risk issues to the team lead or manager.

Requirements & Skills:

  • Masters degree or equivalent experience in fraud management, dispute resolution, or related fields.
  • At least 1-4 years of experience in similar roles within the payments or banking industry.
  • Strong analytical skills with ability to interpret complex data and detect anomalies.
  • Excellent problem-solving skills and attention to detail.
  • Familiarity with payment processing systems, card schemes, and fraud detection methodologies.

Preferred Qualifications:

  • Certification in fraud prevention or risk management.
  • Experience with chargeback processing and dispute lifecycle management.
  • Familiarity with regulatory frameworks such as PCI-DSS or GDPR.

About the Role:

This is an exciting opportunity to join our team as a Senior Process Executive. As a key member of our team, you will play a critical role in managing and resolving complex cases to protect our stakeholders from financial losses.

What We Offer:

We offer a competitive compensation package, opportunities for career growth and development, and a dynamic work environment.



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