Strategic Solutions Architect

5 days ago

Hyderabad, Telangana, India beBeeSolution Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

As a strategic thinker and innovator, you will play a pivotal role in shaping the future of IT Operations Management (ITOM) and IT Asset Management (ITAM).

The successful candidate will collaborate with cross-functional teams to design and implement scalable solutions that support enterprise-wide service management goals.

  • Architecting end-to-end ITOM and ITAM solutions within the ServiceNow platform, ensuring alignment with enterprise architecture standards.
  • Designing and maintaining scalable data models for CMDB and AMB, supporting accurate service mapping and asset lifecycle management.
  • Leading the development of reference architectures and reusable solution patterns for ITOM/ITAM capabilities.
  • Evaluating and recommending platform enhancements to support evolving business needs and technology trends.

Key Responsibilities:

  • Ensure data quality, normalization, and integrity across CMDB and AMB through robust governance practices.
  • Define and enforce data modeling standards, naming conventions, and relationship mapping across configuration and asset data.
  • Collaborate with data owners and stewards to maintain accurate and actionable data across the platform.
  • Support audits and compliance initiatives by ensuring traceability and accountability of asset and configuration data.

Requirements:

  • 8+ years of experience in IT architecture, with a focus on ServiceNow ITOM and ITAM modules.
  • Deep expertise in CMDB, AMB, Service Mapping, Discovery, HAM, SAM, and Data Normalization.
  • Proven experience designing and implementing scalable solutions in large, complex enterprise environments.
  • Strong understanding of ITIL practices and service management frameworks.
  • Excellent analytical, communication, and stakeholder engagement skills.

Preferred Qualifications:

  • ServiceNow Certified Implementation Specialist ITOM and/or ITAM.
  • ServiceNow Certified System Administrator or Application Developer.
  • Experience with cloud infrastructure discovery and hybrid IT environments.
  • Familiarity with data governance frameworks and enterprise architecture methodologies (e.g., TOGAF).

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