Product Leader

2 days ago


Mumbai, Maharashtra, India Kotak Mahindra Bank Full time
About Us

Kotak Mahindra Bank is a leading financial institution committed to delivering exceptional customer experiences.

Job Summary

We are seeking a Product Leader - Customer Experience to join our team. This role demands expertise in building B2C products that drive customer satisfaction and loyalty.

Key Responsibilities
  • Owning the complete product cycle, from ideation to launch stage, with a focus on user-centric design and development.
  • Developing and implementing growth hacking strategies to drive market success.
  • Collaborating with cross-functional teams to ensure seamless digital customer onboarding and service activation.
  • Utilizing data analytics to find hidden patterns and understand user behavior.
Requirements
  • 5+ years of experience in product management, with a focus on customer experience.
  • Proven track record of owning product cycles and driving growth through innovative solutions.
  • Excellent understanding of UX design methodologies and ability to apply them effectively.
  • Strong analytical skills, with the ability to work with data to inform product decisions.
What We Offer
  • A competitive salary range of ₹12-18 lakhs per annum, commensurate with experience.
  • A dynamic and supportive work environment that fosters growth and development.
  • Ongoing training and professional development opportunities.


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