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System Administrator – Technical Support

2 weeks ago

Allahabad, Uttar Pradesh, India beBeeInfrastructureSupport Full time ₹ 6,00,000 - ₹ 10,00,000

Job Overview:

The role of an Infrastructure Support Engineer involves ensuring the smooth functioning of various systems and applications. This position requires strong analytical skills, attention to detail, and excellent communication abilities.

Key Responsibilities:

  • Regularly monitor infrastructure performance to identify potential issues.
  • Investigate and resolve technical problems in a timely manner.
  • Collaborate with other teams to resolve complex issues.
  • Develop and implement solutions to improve system efficiency.
  • Provide exceptional customer support by responding promptly to inquiries.

Requirements:

  • Minimum 3+ years of experience in IT support.
  • Strong knowledge of Java and scripting languages.
  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced environment.
  • Customer-facing experience is a plus.

Preferred Skills:

  • SailPoint or IAM system support experience.
  • Technical background in Java and scripting.
  • Experience in oral and written responses to customers within defined SLAs.
  • Strong validation skills.

Benefits:

  • Opportunity to work with cutting-edge technology.
  • Chance to develop expertise in infrastructure support.
  • Collaborative team environment.
  • Professional growth opportunities.