Customer Service Professional

1 week ago

Kolkata Gurgaon Gurugram, India beBeeCustomerSupport Full time ₹ 1,04,000 - ₹ 1,30,878

Job Description:

We are seeking a highly skilled Customer Support Executive to join our team. The ideal candidate will have excellent communication skills, be able to handle multiple tasks simultaneously and possess a strong problem-solving ability.

The successful applicant will manage large volumes of customer inquiries via phone, email and other channels, ensuring that each interaction is resolved efficiently and effectively.

The role requires a high level of professionalism, integrity and empathy when dealing with customers from diverse backgrounds.

Key Responsibilities:

  • Manage customer inquiries and resolve issues in a timely manner
  • Provide accurate and helpful information to customers via various channels
  • Work collaboratively with internal teams to resolve complex customer issues

Required Skills and Qualifications:

To be considered for this role, the ideal candidate will possess the following skills and qualifications:

  • Excellent written and verbal communication skills in English
  • Strong problem-solving skills and ability to analyze data
  • Ability to multitask and work under pressure
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams, PowerPoint, SharePoint)

Benefits:

This role offers a competitive salary package, opportunities for career growth and development, and a dynamic work environment.

Others:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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