Automation Delivery Specialist

5 days ago

Bengaluru, Karnataka, India beBeeAutomation Full time ₹ 1,25,00,000 - ₹ 1,75,00,000
Automation Delivery Lead

This is an exciting opportunity to join a forward-thinking organization as an Automation Delivery Lead. As a key member of the team, you will be responsible for overseeing the delivery of multiple automation programs across diverse industry verticals.

  • Lead teams of 100+ members in delivering end-to-end automation solutions
  • Manage both Time & Material and Fixed Bid engagements to ensure profitable and on-time delivery
  • Drive account growth by identifying new opportunities and collaborating with sales teams

Key Responsibilities:

  • Serve as the delivery lead for automation programs, ensuring solutions align with client business goals and technical standards
  • Understand multiple RPA tools and AI/ML technologies, including Generative AI use cases
  • Provide guidance on solution design, architecture, and delivery approach in collaboration with technical leads
  • Stay ahead of emerging trends in automation, AI, and intelligent workflows to drive innovation

Resource & Capacity Management:

  • Manage large-scale delivery teams (100+ members), ensuring optimal utilization, bench, and skill alignment
  • Drive recruitment, onboarding, and upskilling strategies to build high-performance delivery teams
  • Plan and execute allocation/deallocation of resources across projects to balance workloads and maximize productivity
  • Maintain accurate skill inventories to support proactive staffing and career development plans

Delivery & Program Management:

  • Lead delivery of multiple concurrent projects with varying sizes, complexity, and commercial models
  • Manage both Time & Material and Fixed Bid engagements, ensuring profitability, quality, and on-time delivery
  • Define delivery governance frameworks, KPIs, and SLAs; monitor performance against them
  • Implement risk management, change control, and escalation processes for smooth program execution

Customer & Stakeholder Management:

  • Act as the senior delivery interface for key clients, fostering trust and long-term partnerships
  • Drive account growth by identifying new opportunities, collaborating with sales/pre-sales teams, and delivering customer success
  • Conduct regular client governance meetings, presenting project updates, ROI metrics, and improvement recommendations
  • Manage executive stakeholder expectations and resolve escalations with a solution-oriented approach

Qualifications & Experience:

  • Bachelor's or Master's degree in computer science, Engineering, or related field (MBA preferred)
  • 12+ years of IT delivery experience, including at least 5 years in RPA, AI, or Intelligent Automation programs
  • Proven track record of managing large-scale teams (100+ people) and delivering enterprise-grade projects
  • Strong understanding of multiple RPA tools and AI/ML technologies
  • Experience in managing multi-project delivery with diverse commercial models (T&M and Fixed Bid)
  • Exceptional stakeholder management and account growth skills
  • PMP, PRINCE2, or Agile certifications preferred

Key Competencies:

  • Strategic thinking with operational execution skills
  • Strong leadership and people management abilities
  • Excellent communication, presentation, and negotiation skills
  • Business acumen and financial management for delivery profitability
  • Ability to thrive in a fast-paced, high-growth environment

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