Principal Business Process Optimization Specialist
5 days ago
This position requires a unique blend of technical expertise, business acumen, and strong interpersonal skills. The successful candidate will be responsible for driving data-driven decision-making, optimizing processes, and collaborating with various stakeholders to support the organization's workforce management and financial forecasting efforts.
Main Responsibilities:
- Lead CX forecasting, financial planning, and workforce management
- Oversee hiring processes, contractor approvals, and attrition analysis
- Drive automation initiatives using Alteryx and PowerBI
- Optimize processes and support data-driven decision-making
- Manage job requisitions and prepare executive summaries for leadership review
- Ensure timely resolution of Finance requests and streamline executive information
About the Team:
We bring together market-leading growth solutions and premiere operational services which primarily serve the investment bank and broker-dealer community with front-to-back best-of-breed solutions.
Our solutions include – Cleared Derivatives, Tax Information Reporting
Data processing volumes require more than a billion transactions to be processed on any given product and that requires employing the latest technology stack and best of monitoring tools.
About 2500 FIS employees around the globe working with our solutions.
Total $1.1 Billion Annual Revenue
68 of our clients are FIS Top 125 clients.
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