Business Process Optimization Specialist

2 weeks ago


Pune, Maharashtra, India FIS Full time

About this Role:

The Business Process Optimization Specialist will be responsible for delivering end-to-end process optimization and automation solutions to FIS teams and their clients. This role will contribute to carrying out discovery, process assessments, opportunity qualification, automation intake, solution designing, solution implementation, platform support, and capability development activities.

Key Responsibilities:

  • Deliver process optimization and automation solutions to FIS teams and their clients.
  • Contribute to discovery, process assessments, opportunity qualification, automation intake, solution designing, solution implementation, platform support, and capability development activities.
  • Work on complex tasks, projects, or issues that involve a high degree of risk and impact business unit performance.
  • Contribute to building FIS's vision and roadmap for Future Forward initiatives and be a thought leader and subject matter expert in chosen products, applications, tools, and methodologies.

Requirements:

  • 9 to 15 years of expert-level knowledge of Business Process Mapping and Business Process Reengineering using Lean Six Sigma methods.
  • Specialized in analyzing large datasets related to Business, Technology, Application & Production Support, Infrastructure & Cloud Environments.
  • Deep knowledge of statistical analysis and BI tools like Minitab, Excel Query, PowerBI, Tableau, etc.
  • Ability to work with structured & unstructured data and perform exploratory data analysis using Python & R Programming libraries.
  • Specialized in one or more automation systems like Microsoft Power Apps, ServiceNow, Celonis, Blue Prism, UiPath, Automation Anywhere, etc.
  • Experience in processes that involve Client Implementations, Back-office Operations, Finance Operations, People Operations, Sales Operations, etc.

About FIS:

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Privacy Statement.

Sourcing Model:

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.



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