Retail Operations Specialist

Our team provides real-time retail shelf monitoring solutions and advanced retail analytics to FMCG manufacturers and retailers.

We use our AI-image recognition platform, ShelfWatch, to automatically check retail shelf conditions and compliance from store images captured by field reps during store audits.

Today, ShelfWatch is used by major Fortune 500 FMCG companies to track their retail in-store sales execution daily and enable FMCG organizations to make data-driven decisions that have a huge impact on their store sales.

We are seeking an execution-focused GTM Engineer to join our Growth team.

This is a hands-on, execution-first role focused on translating go-to-market (GTM) strategies into operational systems across our ABM, outreach, and CRM stack, using modern RevOps tools.

Key Responsibilities

• \
• Implement, Administer and Maintain AI First Automation tools including Clay, SmartLead, Zoho CRM, GetSales.io, Apollo and other Mar Tech tools\
• Partner with Marketing and Sales to streamline CRM workflows, lead routing, and campaign attribution\
• Create & maintain performance dashboards and troubleshoot campaign underperformance using behavioral signals, buying intent, and job change triggers from Clay and other platforms\
• Execute our account-based marketing strategies, focused on driving new business and expanding existing revenue in close collaboration with Sales, Customer Experience, and Marketing\
• Coordinate with Sales, CX, and cross-functional teams to shortlist target accounts, map pain points, and operationalize ABM plans\
• Monitor performance dashboards and troubleshoot campaign underperformance using behavioral signals, buying intent, and job change triggers from Clay and other platforms\
• Partner with Marketing Ops and RevOps to streamline CRM workflows, lead routing, and campaign attribution\
• Translate strategic input from Product Marketing and Content into account-specific assets and value propositions ready for deployment\
• Oversee execution timelines with external vendors and agencies to deliver campaigns efficiently and on schedule\
• Foster strong relationships with cross-functional teams to ensure alignment and drive successful outcomes\
• Drive process improvements and optimize workflows to enhance efficiency and productivity\
• Develop and maintain comprehensive knowledge of industry trends and best practices to stay ahead of the curve\
• Analyzing and interpreting complex data sets to inform business decisions and drive growth\
• Demonstrate expertise in leveraging technology to drive business outcomes and solve complex problems\
• Leverage insights and data analysis to identify opportunities for growth and improvement\
• Work closely with stakeholders to gather requirements and develop tailored solutions to meet their needs\
• Maintaining up-to-date knowledge of industry developments and emerging trends\
• Collaborating with internal teams to identify areas for process improvement and implementing changes to drive efficiency and effectiveness\
• Stay organized and prioritize tasks effectively to manage multiple projects simultaneously\
• Providing high-quality support and guidance to internal teams as needed\
• Actively contributing to the development and implementation of company-wide initiatives and programs\
• Excellent analytical thinking—ability to identify conversion gaps and optimize based on data signals\
• Self-starter who can work independently and take ownership of Revenue operations\
• Strong technical aptitude generally, with ability to learn and adapt quickly to new technologies and tools\
• Proven ability to plan and execute multi-channel campaigns aligned to account segments, company size, and deal stages\
• Hands-on experience with Clay, Zoho CRM, GetSales.io, Salesforce/Pipedrive, and automation tools like Zapier or Make or comparable technical tools\
• 3+ years Account-Based Marketing experience in the B2B marketing and/or B2B SaaS industry preferred\
• Affinity for learning complex, highly technical products\
• Strong communication and interpersonal skills\
• Results-driven and goal-oriented individual with a proven track record of success\
• Customer-centric approach with a focus on delivering exceptional results\
• Strong problem-solving skills with ability to think critically and outside the box\
• Strategic thinker with ability to balance multiple priorities and deadlines\
• Bachelor's degree in a related field such as Business Administration, Marketing, or Communications\
• Possession of excellent organizational and time management skills\
• Proficiency in Microsoft Office Suite and Google Workspace\
• Ability to work in a fast-paced environment and adapt to changing priorities and deadlines\
• Strong written and verbal communication skills\
• Excellent project management skills with ability to lead cross-functional teams\
• Familiarity with data analysis and reporting tools such as Google Analytics and Excel\
• Ability to analyze complex data sets and provide actionable recommendations\
• Strong understanding of digital marketing channels and tactics\
• Experience working with customer relationship management (CRM) software\
• Excellent technical skills with ability to learn and implement new technologies\
• Familiarity with cloud-based applications and services\
• Ability to work in a remote environment with minimal supervision\
• Highly motivated and self-directed individual with a strong desire to succeed\
• Flexible and adaptable with ability to thrive in a dynamic environment\\

About You

• \
• You have at least 3 years of experience in Account-Based Marketing\
• You possess hands-on experience with various marketing automation tools\
• You have a proven track record of planning and executing multi-channel campaigns\
• You have affinity for learning complex technical products\
• You have excellent analytical thinking and problem-solving skills\
• You are able to communicate effectively with cross-functional teams\
• You have a Bachelor's degree in a related field such as Business Administration, Marketing, or Communications\\

We Offer

• \
• A competitive salary and bonus structure\
• A comprehensive benefits package including health insurance, retirement savings, and paid time off\
• Opportunities for professional growth and development through training and education programs\
• A collaborative and dynamic work environment with a talented team of professionals\
• Flexible work arrangements including remote work options\
• A commitment to diversity, equity, and inclusion\\

How To Apply

To apply for this exciting opportunity, please submit your resume and cover letter outlining your relevant experience and qualifications. We thank all applicants for their interest; however, only those selected for an interview will be contacted.