Senior Premier Service Manager

2 weeks ago


Bengaluru, Karnataka, India HSBC Full time
Job Title: Senior Premier Service Manager

We are seeking an experienced Senior Premier Service Manager to join our team at HSBC. As a key member of our Premier Services Team, you will be responsible for providing high-quality support to our Premier Relationship Managers (PRMs) in achieving their income plans and delivering exceptional client service.

Key Responsibilities:
  • Provide sales support to PRMs, focusing on appointment setting and servicing clients.
  • Reduce PRMs' time spent on process and administrative tasks, increasing their capacity.
  • Support PRMs in managing client contact and service, including answering client calls, resolving queries, and facilitating smooth hand-offs.
  • Prepare and complete sales documents, manage data input, and liaise with support functions to ensure seamless client purchase processes.
Requirements:
  • Minimum Bachelor's degree or equivalent with 2 years of experience.
  • Holistic understanding of Branch Operations and Processes.
  • Sound understanding of customer service requirements.
What We Offer:

As a Senior Premier Service Manager at HSBC, you will have the opportunity to work with a talented team, develop your skills, and contribute to the growth of our Premier business. We offer a competitive salary, benefits, and a dynamic work environment.

Apply now and take the first step towards a rewarding career with HSBC.



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