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Chief Insurance Transformation Officer

2 weeks ago

GTB Nager, India beBeeStrategic Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Opportunity

We seek a visionary leader to drive strategic partnerships and modernization initiatives within our Global Risk Solutions team.

  • This role requires a deep understanding of the insurance industry, including underwriting, claims, policy servicing, finance, and regulatory landscapes.
  • The successful candidate will collaborate with global business units, navigating regional CEO agendas, global capability centers, and matrixed functional teams to drive integrated modernization.

Key Responsibilities:

  • Insurance-Aligned BPO Strategy & Modernization Integration: Develop and execute a multi-year BPO modernization strategy tailored to insurance, spanning commercial, specialty, and reinsurance domains.
  • Partner Capability & Insurance-Relevant Performance Management: Conduct partner capability reviews with a focus on insurance operating maturity, regulatory awareness, data privacy, and licensing requirements across jurisdictions.
  • Domain-Led Innovation through Strategic Partnerships: Embed insurance domain accelerators—such as GenAI-powered claims triaging, policy analytics, and AI-driven underwriting support—within vendor ecosystems.
  • Executive Engagement Across Insurance Value Chain: Collaborate directly with regional COOs and Global Leaders across insurance businesses to co-develop modernization roadmaps.
  • Cross-Functional & Matrix Leadership in Insurance Context: Lead cross-functional engagement with actuarial, product, compliance, legal, and digital innovation teams to ensure seamless modernization of insurance operations.

Ideal Experience and Qualifications:

  • 20+ years of experience, with at least 10+ years in the insurance industry (commercial lines, specialty, global risk, or reinsurance preferred), and a proven track record of leading modernization and operations strategy in BFSI environments.
  • Deep expertise in insurance operations, including policy lifecycle, underwriting, claims, and regulatory frameworks in global markets.
  • Demonstrated success in managing large-scale BPO/vendor ecosystems supporting insurance operations, with responsibility for cost, quality, innovation, and transformation.
  • Proven ability to drive enterprise-wide modernization through global third-party partnerships, including automation, GenAI, and platform-led operating models.