
Senior Systems Administrator
5 days ago
Operations Manager
Key Responsibilities:We are seeking a skilled Operations Manager to join our team. The successful candidate will be responsible for proactively monitoring and investigating logs for Windows, VMware, and HyperV systems.
Troubleshooting and resolving issues is also a key part of the role, with the ability to update tickets with actions taken and outcomes being essential.
In addition, the Operations Manager will be required to escalate unresolved issues to L3 SME and coordinate with third-party vendors.
Maintaining process compliance and tracking tickets for SLA adherence are also critical responsibilities of the role.
Requirements:- Any Graduate (Engineering/Science)
- Knowledge of OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals
- Experience in VMware and Windows Server Administration
- Strong troubleshooting, monitoring, and process compliance skills
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