Dynamics CRM Senior Techno-Functional Specialist
1 month ago
We are a leading provider of innovative technology solutions, and we're seeking a highly skilled Dynamics CRM Senior Techno-Functional Consultant to join our team. As a key member of our technical team, you will play a crucial role in delivering successful projects for our clients.
Job SummaryThis is a dynamic opportunity to leverage your expertise in Dynamics 365 (D365) and Power platform to drive business growth and customer satisfaction. You will be responsible for leading and managing D365 implementations, developing custom solutions, and collaborating with client teams to gather requirements and provide functional expertise.
Key Responsibilities- Lead and manage D365 implementations and customizations
- Develop and maintain custom solutions using C#.NET, ASP.NET, ADO.NET, Restful API, and Web Services
- Collaborate with client teams to gather requirements and provide functional expertise
- Conduct multiple assessment rounds to ensure quality and fit for the project
- Provide excellent communication and support to client teams throughout the project lifecycle
- Minimum of 5 years of experience in Dynamics 365 (D365) with a blend of technical (60%) and functional (40%) skills
- Strong programming skills in C#.NET, ASP.NET, ADO.NET, Restful API, and Web Services
- Relevant certifications such as Microsoft Certified: Dynamics 365 Fundamentals, Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate, or equivalent
- Proven ability to pass multiple assessment rounds
- Excellent communication skills to effectively engage with client teams
- Ability to work independently in a remote setting
- Dynamics 365 for Sales: Proficiency in managing sales processes, lead and opportunity management, and sales forecasting
- Dynamics 365 for Customer Service: Expertise in case management, service level agreements (SLAs), and customer service analytics
- Dynamics 365 for Customer Insights: Ability to leverage customer data to generate insights, create customer profiles, and drive personalized experiences
- Dynamics 365 for Project Operations: Experience in project planning, resource management, and project financials
$120,000 - $180,000 per annum, depending on experience.
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