Contracting Operations Specialist

4 weeks ago


Bengaluru, Karnataka, India Stripe Full time

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About Contracting Operations

The Contracting Operations team provides and enhances core business services that are the backbone for Stripe. We use data and operational excellence to deliver technology solutions, procurement, billing and payroll services, strategic sourcing, and supplier relationship management to Stripe.

About the Role

We're looking for a Contracting Operations Specialist to join our growing team. This individual will help us improve the user experience by processing and reviewing third-party (supplier) contracting requests according to the following steps:

  • Intake FAQ: Answer initial questions and educate DRIs on the overall risk assessment and supplier contracting process
  • Contract Preparation: Conduct initial review of contractual terms (or assemble appropriate Stripe templates) and prepare agreements for legal review according to defined guidelines
  • Partner with the business on Commercial Negotiations (if there is an opportunity for this)
  • Customer Service: Provide a DRI first, guided experience for all transactions

Responsibilities

  • Engage internal stakeholders (e.g., Legal, Sourcing, Third Party Risk, and Stripe Buyers/Business leaders) to prepare and drive contracts efficiently through the various stages of Stripe's third-party engagements process
  • Partner with internal teams such as Finance, Legal, Security and Sourcing to improve the collaboration between contracting and other functions, reducing Stripe's risk and improving visibility into our processes
  • Utilize templates and fall back positions
  • Manage pre-assigned engagements within our Contract Lifecycle Management system (Agiloft)
  • Be responsible for end-to-end contract lifecycle management
  • Ability to understand commercial and legal language commonly used within commercial contracts, demonstrable ease with contractual language, strong attention to detail
  • Partner with respective business contacts to solve user inquiries related to contracting and if needed troubleshoot as well
  • Analyze our processes and instigate changes to help scale our operations and improve user experience
  • Analyze internal data to drive operational performance and pull reporting from Agiloft to drive improvements
  • Work closely with other Stripe teams to assist with internal and external ad-hoc requests
  • Be a part of building a brand-new team and operational culture for Stripe

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