Product Leader

We are seeking a seasoned professional to lead the configuration, implementation, and validation of our cloud-based software solutions tailored for the life sciences and other science-based industries.

This is a customer-facing leadership role ideal for someone with deep expertise in lab informatics systems, a passion for technology in the pharma/life sciences domain, and a strong sense of ownership.

You will be a key member of the Services organization, collaborating across product, engineering, and customer success teams to deliver high-impact solutions.

• Lead the implementation and validation of our DLX iPaaS platform for global pharma and life sciences customers.
• Participate in customer calls, actively driving discovery, influencing solution design, and delivering value-oriented technical recommendations.
• Conduct effective product demonstrations and communicate the product's value proposition clearly.
• Leverage domain and technical expertise to guide the design of scalable, compliant, and robust solutions.
• Align delivery strategies and technical solutions with our broader business objectives.
• Collaborate cross-functionally with Product Managers, Solution Architects, and Software Engineers to ensure smooth handovers and cohesive customer outcomes.
• Mentor and guide junior team members, fostering a culture of excellence, innovation, and continuous learning.
• Contribute to technical documentation, internal playbooks, and customer-facing collateral.

• Bachelor's or Master's degree in Computer Science, Life Sciences, or a related field.
• Minimum of 10 years' experience in configuration, implementation, and validation of enterprise lab informatics systems such as LIMS, ELN, LES etc.

• Strong understanding of the Pharma and Life Sciences domain, with working knowledge of regulatory expectations.
• Thorough understanding of business processes in the pharmaceutical labs such QC and R&D.
• Working knowledge and exposure to various LIMS, ELNs and other Informatics applications used in Pharma labs.
• Working knowledge and exposure to various lab instruments and their governing software.
• Should be well versed with 21 CFR Part 11, ALCOA+, and GAMP5, GxP regulations.
• Proven ability to communicate persuasively and influence stakeholders through consultative engagement and value-based storytelling.
• Experience working in or leading Agile teams.
• Ability to understand and translate customer needs into technical requirements and collaborate closely with Software Application Specialists.
• Skilled in balancing technical depth with business alignment; able to contribute to both strategic planning and hands-on delivery.

• Join a fast-growing, globally recognized platform revolutionizing lab connectivity within the pharmaceutical and life sciences industries.
• Collaborate with industry-leading experts and innovative thinkers, gaining exposure to some of the brightest minds driving scientific progress worldwide.
• Contribute directly to impactful scientific innovation, enabling breakthroughs that accelerate research and development on a global scale.
• Work at the forefront of cutting-edge technologies, including AI-driven laboratory automation and advanced integration solutions.
• Be part of a transformative movement toward 'smart labs', leveraging artificial intelligence and automation to redefine how laboratories operate.
• Engage in projects that shape the future of pharma and life sciences, enhancing efficiency, accuracy, and data-driven decision-making in critical research environments.
• Experience a dynamic, forward-thinking culture that fosters continuous learning, creativity, and professional growth.