Transfer Strategist

5 days ago

Bengaluru, Karnataka, India beBeeKnowledge Full time ₹ 80,00,000 - ₹ 1,20,00,000
Knowledge Management Specialist

We are seeking a highly skilled Knowledge Management Specialist to lead and manage end-to-end knowledge transfer and functional process training for our organization. The successful candidate will be responsible for designing and implementing a comprehensive roadmap for knowledge transfer and management, ensuring critical process knowledge is captured, standardized, and effectively disseminated across teams during transitions and platform changes.

Key Responsibilities:
  • Design and implement a comprehensive training roadmap by collaborating with leadership, GPOs, RPCs, and Tower Leads to identify skill gaps and any training needs.
  • Develop and maintain training content, manuals, and e-learning modules for various platforms, including language training.
  • Conduct engaging training sessions (virtual and in-person) for new hires, upskilling, and process changes.
  • Ensure training programs are tailored to various roles within the organization.
  • Function as a liaison between platform vendors and internal teams for training-related updates.
  • Track training effectiveness through assessments, feedback, and performance metrics and use them refine content, delivery methods, and learning formats for greater impact.


Ideal Candidate:
  • 6+ years of experience in Shared Services Organization/GBS/GCC, with 3+ years in training or learning & development roles.
  • Exceptional understanding of the critical success factors for GBS as a reliable, effective, and efficient business service provider.
  • Familiarity with compliance, audit requirements, and internal controls.
  • Strong working knowledge of Oracle Financials, MSD, and Invevo platforms, Success Factors including data migration.
  • Experience with Learning Management Systems (LMS) and e-learning tools.
  • Solid history of designing and delivering training programs for systems and processes.


Requirements:
  • Bachelor's/Master's degree HR/Training (Finance/Accounts is a plus)
  • CPTM/ATD Certification
  • Certification like Dynamics 365 Finance Functional Consultant Associate/Finance and Operations Apps Solution Architect Expert, Oracle Cloud ERP, SAP FICO/HR systems


Note: Please apply only via this job posting. Do not send applications via email or messages, and avoid submitting invitations or connection requests for application purposes.

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