Purchasing Expert
5 days ago
The ideal candidate will provide ongoing support for procurement modules, monitor system performance, and resolve technical issues in a timely manner.
- Main Responsibilities:
- Provide support for requisitions, purchase orders, invoicing, supplier management, and expenses in procurement modules.
- Monitor system performance and resolve technical and functional issues.
- Work closely with procurement, finance, and IT teams to understand business requirements.
- Manage user access, roles, and permissions within the system.
- Support integration between the system and other enterprise systems.
- Assist in system upgrades, testing, and deployment of new features or enhancements.
- Document support procedures, FAQs, and training materials for end-users.
- Liaise with vendors for issue resolution and product updates.
- Ensure compliance with internal controls and audit requirements.
- Bachelor's degree in Computer Science, Information Systems, or related field.
- 3+ years of experience in application support, preferably in procurement or similar systems.
- Strong understanding of procurement processes.
- Experience with ticketing systems (e.g., ServiceNow, Jira).
- Familiarity with integration tools (e.g., Dell Boomi, MuleSoft) and ERP systems (e.g., SAP, Oracle).
- Excellent problem-solving and communication skills.
- Ability to work independently and manage multiple priorities.
- Certifications in procurement or related fields.
- Experience with SQL, reporting tools, or data analysis.
- Knowledge of ITIL practices.
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