Senior Project Manager
2 weeks ago
Job Summary
BlueByte Technologies is seeking a highly skilled Senior Project Manager to lead the implementation of credit card issuing systems. As a key member of our team, you will be responsible for managing the end-to-end implementation process, ensuring timely delivery, and maintaining high client satisfaction.
Key Responsibilities
- Manage stakeholder communication, providing regular updates and addressing concerns.
- Configure credit card processing systems, including setting up payment gateways, merchant accounts, and integration with existing systems.
- Conduct thorough testing and validation to ensure systems function correctly and meet required standards.
- Provide technical support, troubleshooting issues, and ongoing support to address any issues or changes needed after the system is live.
- Train clients and their staff on how to use the new credit card processing system, including handling transactions, understanding reporting features, and managing system settings.
- Ensure compliance with industry regulations, such as PCI DSS, and implement necessary security measures to protect sensitive financial data.
- Manage client onboarding, gather feedback, and identify areas for improvement to ensure customer satisfaction.
- Collaborate with cross-functional teams, including sales, IT, compliance, and vendors, to ensure efficient implementation.
- Prepare and present status reports to management and clients, detailing progress and challenges faced.
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