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Conflict Resolution Manager

2 weeks ago

Chennai, Tamil Nadu, India AGS Health Full time
Conflict Resolution Expert

At AGS Health, we believe that effective conflict resolution is key to maintaining a positive workplace culture. As an Employee Relations Manager, you will be responsible for mediating conflicts between employees, teams, or between employees and management to ensure harmonious work relationships. You will provide guidance on conflict resolution strategies and lead interventions to de-escalate conflicts.

Additionally, you will work with HR and department heads to mitigate workplace issues. Your experience working with multi-location teams in a service industry environment will be invaluable in this role. You must have strong knowledge of labor laws and statutory compliance, especially in relation to POSH.

Responsibilities

- Mediate conflicts between employees, teams, or between employees and management to ensure harmonious work relationships
- Provide guidance on conflict resolution strategies and lead interventions to de-escalate conflicts
- Work with HR and department heads to mitigate workplace issues

Requirements

This role requires 7-12 years of experience in Employee Relations, with a proven track record in grievance and conflict management. A bachelor's or master's degree in human resources, Business Administration, or a related field is preferred. If you are a dedicated ER professional looking to make an impact, we encourage you to apply.