Chief Salesforce Solutions Architect

5 days ago

Amrāvati, Maharashtra, India beBeeAdministrator Full time ₹ 12,00,000 - ₹ 18,00,000
Job Title:

Senior Salesforce Administrator

We are seeking a highly skilled Senior Salesforce Administrator to manage and optimize the Salesforce platform across corporate sales and marketing operations.

Key Responsibilities:
  • Lead configuration of core Sales Cloud features, including Accounts, Contacts & Opportunities, Lead Management, Forecasting, Territory Management, CPQ, and Product Catalogs.
  • Implement and optimize automation using Flows, Process Builder, and Approval Processes to streamline sales processes.
  • Design custom objects, record types, page layouts, and Lightning pages to enhance user experience and business efficiency.
  • Develop reports, dashboards, and data insights for sales performance, pipeline health, and operational KPIs.
Marketing Cloud Integration
  • Manage and support Salesforce Marketing Cloud, including configuration of Email Studio, Journey Builder.
  • Work closely with the marketing team to deploy targeted campaigns, build customer journeys, and track campaign metrics.
Third-Party CRM Integrations
  • Sales Navigator: Manage integration with Salesforce to enable synced prospecting, lead insights, and in-platform engagement tracking.
  • ZoomInfo: Manage integration with Salesforce to enable synced prospecting, lead insights, and in-platform intelligence gathering.
  • SurveyMonkey: Manage integration with Salesforce to enable synced responses and data collection for NPS, CSAT, etc.
  • HubSpot: Administer integration for campaign tracking, lead syncing, and contact management across both platforms.
Documentation, Deployment & Governance
  • Maintain detailed system documentation for configurations, processes, and custom code.
  • Use Change Sets, sandbox management, deployment, and release management.
  • Define and enforce governance standards and change management procedures.
Stakeholder Collaboration & Support
  • Work with business stakeholders to gather requirements and translate them into scalable Salesforce solutions.
  • Deliver end-user support and conduct training on new features, workflows, and data practices.
  • Proactively identify opportunities to enhance CRM efficiency and user adoption.

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