Export Operations Coordinator

19 hours ago

Coimbatore, Tamil Nadu, India beBeeOperational Full time ₹ 15,00,000 - ₹ 17,50,000

**Export Operations Manager Role**

Overview of Responsibilities:

The Export Operations Manager will oversee multiple projects within the banana export operations, focusing on temperature monitoring and root cause analysis.

Key Performance Indicators:

  • Oversee and track multiple projects related to banana export operations.
  • Coordinate with farm supervisors, packhouse teams, logistics providers, and cold storage operators.
  • Ensure dispatches are completed within schedule and as per quality standards.

Temperature Control & Cold Chain Management:

  • Monitor and document temperature data at all stages.
  • Analyze logger reports and identify deviations or breakdowns in cold chain management.
  • Recommend corrective actions to maintain export quality.

Supply Chain Data Analysis & Reporting:

  • Perform detailed analysis of supply chain data.
  • Prepare regular reports highlighting performance and recommendations.
  • Develop dashboards for real-time monitoring of critical parameters.

Customer Complaint Resolution & RCA:

  • Investigate customer complaints related to container quality or product spoilage.
  • Conduct root cause analysis (RCA) and identify corrective/preventive actions.
  • Share findings with internal teams, suppliers, and logistics partners.

Quality Assurance & Compliance:

  • Support adherence to post-harvest SOPs.
  • Audit farm and cold storage practices to ensure compliance with export standards.
  • Maintain accurate documentation for compliance and supplier communication.

**Required Skills & Qualifications:**

  • Strong analytical and problem-solving skills.
  • Knowledge of cold chain management and fruit export processes.
  • Proficiency in data analysis tools.
  • Familiarity with temperature logger systems and reporting formats.
  • Effective communication and coordination with diverse stakeholders.
  • Root cause analysis (RCA) and complaint resolution skills.

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