Optimize Network Performance

22 hours ago


Chennai, Tamil Nadu, India beBeeNetwork Full time ₹ 12,00,000 - ₹ 15,00,000
Job Profile - Network Specialist

In this role, you will be responsible for analyzing and resolving complex network issues from customers. This includes troubleshooting product, codes, and configuration problems, ensuring consistent customer satisfaction, and documenting all communication with customers in our CRM system.

Key Responsibilities:
  • Analyze and resolve Level 1 network issues
  • Evaluate and address Product, Codes and Configuration issues
  • Document all communication with customers in the CRM
  • Interface with international customers
Primary Skills:
  • Detailed understanding of OSI layers' functions and protocols
  • Thorough comprehension of TCP/IP, including windowing/handshake mechanisms
  • Familiarity with MAC header structure and usage
  • Comprehensive knowledge of IP header structure and usage
  • Understanding of ARP's operation in Layer 2 and Layer 3 communication
  • Awareness of Mac address table fields and their use in switching decisions
  • Knowledge of Routing Table fields and routing decisions made by Routers
  • Understanding of DHCP protocol messages, including DORA process
  • Experience with DHCP operations in layer 2 and layer 3 scenarios
  • Comprehensive knowledge of Broadcast domain and Collision Domain concepts
  • Understanding of Unicast, Multicast, and Broadcast traffic
  • Proficiency in Subnetting, Vlan, VTP, 802.1q, STP, Linkage
  • Understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types)
  • Able to differentiate between Routing and Routed protocols


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