
Retail Business Analyst
23 hours ago
We are seeking an experienced Senior Systems Analyst to lead the analysis of business requirements and design technical solutions.
The ideal candidate will have a strong background in systems analysis, design, and development, with experience in Point of Sale (POS) applications.
We operate within an agile framework and encourage our teams to collaborate and deliver critical business initiatives.
- Analyze business requirements and translate them into technical specifications for POS applications.
- Build business cases, including cost/benefit analysis, for strategic initiatives and special projects.
- Ensure production data accuracy, integrity, and cleanliness for guest and employee profiles, transactions, etc.
- Build and optimize monitoring and alerting capabilities across multiple integrations, not limited to POS.
- Automate report generation in Power BI, Splunk, etc., to get meaningful KPIs.
- Understand the architecture of applications and the technology stack to recommend appropriate strategies to ensure SLAs are met.
- Work closely with cross-functional teams, including business analysts, developers, QA testers, and IT support staff.
- Analyze real/actual data for business reporting, project decision-making, and production issues troubleshooting.
- Provide technical guidance and support to development teams throughout the project lifecycle.
Required Skills:
- Bachelor's degree in Computer Science, Information Technology, or a related field. A master's degree is a plus.
- 7+ years of experience in systems analysis, design, and development, with a focus on POS applications.
- Proficiency in Oracle databases, including SQL and PL/SQL.
- Strong experience with AWS infrastructure, including EC2, RDS, S3, Lambda, and Terraform.
- Familiarity with modern development frameworks and languages such as Java, Python, or Node.js.
- Knowledge of POS hardware and software integration. XStore POS-related experience is a significant asset.
- Excellent problem-solving and analytical skills.
- Strong leadership and project management abilities.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Relevant certifications in AWS (e.g., AWS Certified Solutions Architect) are highly desirable.
Skillset
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