Quality Enhancement Specialist

Job Description

As a Quality Technician, you will be responsible for building strong relationships with external suppliers to improve quality and business outcomes. You will learn and apply industry common Advanced Product Quality Planning (APQP) processes, Automotive Industry Action Group (AIAG) tools, and Cummins specialty tools to develop or improve an external supplier's manufacturing process.

You will become an effective auditor by participating in external supplier audits, and may lead low complexity and low risk audits after becoming a certified auditor. You will participate in the resolution of external supplier related quality challenges, support root cause analysis, supporting development of corrective actions and support the verification of the effectiveness of corrective actions.

You will embrace continuous improvement in the external supply base by participating in and contributing to product and process focused projects that utilize industry proven methodologies, such as lean and six-sigma.

Responsibilities

• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.">
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.">
• Auditing - Applying auditing skills and techniques and Quality Management Systems knowledge to effectively appraise a manufacturing process for quality and safety risks and non-conformances.">
• Interpreting Technical Requirements - Applying knowledge of Geometric Dimensioning and Tolerancing principles and Engineering Standards to correctly interpret the technical requirements of an engineering drawing; Applying knowledge to improve a product's design for manufacturability and measurability.">
• Manufacturing Process Design - Applying knowledge of manufacturing technology (methods, techniques, tools, equipment, etc) to design a Zero Defect manufacturing process that can consistently meet technical and customer requirements.">
• Manufacturing Process Validation - Applying core Automotive tools (i.e. DFMEA, PFMEA, Control Plan, SPC, MSA, Source Release and PPAP) to validate that a manufacturing process can consistently meet technical and customer requirements.">
• Measurement Process Design - Applying knowledge of Geometric Dimensioning and Tolerancing principles and knowledge of measurement technology (standards, techniques, equipment, etc) to design a measurement system that can consistently meet industry and customer requirements.">
• Problem Solving - Solves problems and may mentor others on effective problem solving by using a systematic analysis process by leveraging industry standard methodologies to create problem traceability and protect the customer; determines the assignable cause; implements robust, data-based solutions; identifies the systemic root causes and ensures actions to prevent problem reoccurrence are implemented.">
• Quality Influence - Ability to recognize stakeholders, create a forum to professionally extract stakeholder perspectives, drive and engage in constructive conflict, and to influence outcomes in order to ensure Cummins makes a balanced decision inclusive of Quality priorities.">
• Quality Standards - Applying knowledge of quality standards, such as ISO9001:2015 and IATF16949, to develop procedures, processes, and external suppliers in a manner that aligns with regulatory requirements.">
• Statistical Foundations - Applies statistical tools and technique to influence decision making; leverages understanding of data collection methods, key statistics, graphical and analytical methods to describe process performance, gain insights and drive improvement action">
• Supplier Performance Improvement - Improving supplier performance by developing and executing an effective quality improvement strategy that consists of a project team, glidepath, reduction of manufacturing issues and improvement of systemic deficiencies.">
• Supplier Quality Project Planning and Execution - Applying Advanced Product Quality Planning (APQP) skills to develop and execute a quality plan that enables external suppliers to meet customer expectations; Requires facilitating communication and collaboration across cross-functional activities, when a program, initiative, or project concerns external suppliers.">
• Values differences - Recognizing the value that different perspectives and cultures bring to an organization.">
• Supplier Product Reliability - Ability to evaluate the supplier's product design, supplier's manufacturing process design and product validation process to ensure the supplier is capable to meet reliability expectations."]}

Required Skills and Qualifications

• Face to face meeting with supplier design Engineer purchasing needs to be conducted frequently at IOC and supplier sites hence frequent traveling is mandatory">
• Candidate to be preferred working from Plant /IOC for collaborative working with purchasing SQE category team project manager">
• Six Sigma certification preferred">
• Hands-on experience with various metrology instruments and CQI-9 related processes">
• Proficiency in data analysis in excel ppt etc mandatory.">
• Coordinate with supplier to provide quick solution to Cummins plant on quality issues.">
• Drive corrective and improvement actions at suppliers to achieve long term quality goals.">
• Support in part development for cost saving wave VPI localization resourcing.">
• Support in compliance activities related to suppliers."]}

Benefits

This role offers opportunities for professional growth and development, and comes with a relocation package.

Working from Plant/IOC location also provides the opportunity to work closely with purchasing and SQE category teams/project managers.

Others

This role requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.