Global E-Commerce Customer Advocate

4 days ago

Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 36,00,000
Customer Success Manager Night Shift

We're looking for a talented Customer Success Manager to join our team and play a key role in driving the success of our international customers.

As a Customer Success Manager, you will be responsible for owning our international customer relationships, making them successful and fans of BiteSpeed. Your core job is to become a trusted product advisor for our international customers, helping them get maximum value from our platform.

Key responsibilities include:

  • Managing cross-sells for new products and renewals, owning expansion revenue at an

Benefits of working with us:

  • Opportunity to work with a fast-growing SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands
  • Chance to develop and grow your skills in customer success, marketing, sales, and leadership
  • Collaborative and dynamic work environment

If you're passionate about delivering exceptional customer experiences and have a knack for building strong relationships, we'd love to hear from you

Required skills and qualifications:

  • Proven experience in customer success, account management, or a related field
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team

What sets us apart:

  • Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands
  • Working with 3000+ e-commerce brands globally across 50+ countries
  • 200+ odd 5-star reviews from satisfied customers

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