
Program Coordinator – Customer Support
5 days ago
Role Overview
The ideal candidate will serve as a bridge between learners and internal teams, ensuring seamless program execution from onboarding to engagement.
Key Responsibilities
- Drive end-to-end program execution – scheduling, tracking & reporting.
- Coordinate with internal teams, faculty & external partners to ensure timely delivery.
- Manage learner onboarding, communication & engagement throughout the program.
- Analyze program data, identify areas for improvement, and share insights.
- Act as the first point of contact for learners, resolving queries efficiently.
Requirements
- Bachelor's Degree (any discipline).
- 0–4 years of experience in customer support, program coordination, or operations. Fresh graduates with strong communication & analytical skills are welcome.
- Strong knowledge of MS Excel & data handling.
- Excellent verbal & written communication skills.
- Detail-oriented, organized & able to multitask in a fast-paced environment.
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