
Chief Quality Assurance Officer
3 days ago
We are seeking a seasoned quality professional to spearhead our entire Quality Assurance and Control function.
- Key Responsibilities:
- Quality Management System (QMS) Leadership:
- Strategically oversee the establishment, implementation, maintenance, and continuous improvement of our QMS, ensuring compliance with relevant international standards (ISO 9001, IATF, etc.).
- Ensure strict adherence to all customer-specific requirements, statutory regulations, and industry best practices.
- Lead and manage all internal and external QMS audits, including customer audits and certification audits.
- Product Quality Assurance & Control:
- Oversee and manage quality control activities across the entire value chain: incoming raw materials, in-process quality checks, final product inspection, and packaging.
- Develop and implement comprehensive quality plans, control plans, inspection & test plans (ITPs), and standard operating procedures (SOPs) specifically tailored for our processes.
- Manage and effectively resolve all customer complaints related to quality, leading root cause analysis using methodologies like 8D reports, 5 Why, fishbone diagrams, and implementing robust corrective and preventive actions (CAPA).
- Drive aggressive targets for reduction of internal rejections, rework, and scrap rates within our operations.
- Process Quality & Improvement:
- Drive process quality improvement initiatives using statistical tools and methodologies such as Statistical Process Control (SPC), Measurement System Analysis (MSA), Process Failure Mode and Effects Analysis (P-FMEA), Advanced Product Quality Planning (APQP), and Production Part Approval Process (PPAP).
- Monitor and control key process parameters in our processes to ensure consistent product quality and process stability.
- Lead continuous improvement projects to enhance overall quality performance and operational efficiency.
- Metrology & Inspection Management:
- Manage the calibration, maintenance, and verification of all inspection and testing equipment, including Coordinate Measuring Machines (CMMs), spectrometers, hardness testers, tensile testing machines, X-ray machines, and other precision measuring instruments.
- Ensure the quality team is proficient in the proper use and interpretation of all measuring equipment.
- Supplier Quality Management:
- Establish and manage robust supplier quality assurance programs for incoming raw materials, tooling, and outsourced processes critical to our quality.
- Conduct supplier audits, evaluate supplier performance, and drive supplier quality improvement initiatives.
- Team Leadership & Development:
- Lead, mentor, train, and develop a high-performing team of quality engineers, supervisors, and inspectors.
- Provide expert guidance and training on quality tools, QMS procedures, and quality characteristics.
- Foster a strong, proactive quality culture throughout our organization and promote a first-time right mentality.
- Documentation & Reporting:
- Maintain comprehensive quality documentation, records, quality manuals, and data in compliance with QMS requirements.
- Prepare and present detailed quality performance reports, dashboards, and trend analyses for management reviews and strategic planning.
- Inter-Departmental Coordination:
- Collaborate closely with production, engineering, maintenance, and R&D teams to implement quality gates, resolve quality-related issues, and ensure smooth new product launches.
- Serve as the primary quality liaison with customers, regulatory bodies, and certification agencies.
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