Datacentre Consultant

1 week ago

Bengaluru, Karnataka, India beBeeKnowledge Full time ₹ 20,00,000 - ₹ 25,00,000
Client Solutions Expert

A high-performing Client Solutions Expert is required to collaborate with the sales team to identify and develop opportunities for solutions in Datacentre, Storage and Hyper-converge spaces.

Key Responsibilities:

  • Present solutions to customers in areas of Datacentre, Storage and Hyper-converge.
  • Understand customer requirements and successfully set or modify customer expectations.
  • Develop solution blueprints, document them and collaborate with OEM presale personnel where necessary.
  • Evaluate multiple approaches based on customer objectives and constraints to help the Salesperson with an appropriate solution approach.
  • Manage and handle all solution-related queries from the customer evaluation team in a timely manner and maintain high levels of CSAT.
  • Discuss Success Criteria for Proof of Concepts with the customer/sales team and conduct successful POCs in time.
  • Conduct high-quality demonstrations of the solution wherever required during the pursuit of an opportunity.
  • Be a thought leader and knowledge expert in the above areas within the team and conduct regular knowledge sharing sessions with the sales and technical team to keep them updated with the latest trends.
  • Create success stories of use cases handled during work to share with all customers as a showcase of the team's capabilities.

Essential Skills and Qualifications:

  • 2+ years of experience in a similar role.
  • Strong understanding of Datacentre, Storage and Hyper-converge technologies.
  • Excellent communication and presentation skills.
  • Ability to work collaboratively with the sales team to achieve business goals.

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