
Business Operations Coordinator
1 day ago
We are a rapidly expanding jewellery brand seeking a highly skilled Executive Assistant to join our team in Dehradun. As a key member of our operations team, you will play a pivotal role in ensuring the smooth execution of customer service, content creation, and collaborations.
Key Responsibilities:
- Manage daily customer inquiries via various channels within a 24-hour timeframe.
- Maintain an updated brand calendar for sales, launches, and photo shoots.
- Coordinate with freelance editors, photographers, and UGC creators.
- Keep inventory up-to-date and assist with website uploads.
- Oversee influencer and brand collaborations, ensuring timely follow-ups.
- Prepare weekly reports on customer interactions, stock levels, and key updates.
Requirements:
- A minimum of 2 years' experience in customer-facing roles, preferably in the fashion, jewellery, or e-commerce industry.
- Strong communication and organisational skills, with a proactive approach to task management.
- Attention to detail, reliability, and ability to take ownership of tasks.
- Experience working in fast-paced environments is highly desirable.
Why this role?
- Work closely with our founder in a high-growth business environment.
- Be the primary point of contact for customers, representing our brand with excellence.
- Gain exposure across all aspects of running a successful business.
Location: Dehradun | Full-time
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